HostGator Knows The Score
In many cases, the reseller (you, in this case) is looking for a business opportunity. It could be that you are a designer or web developer looking to pad their pockets by adding a web-hosting component to their business scheme. You could just be the entrepreneurial sort trying to dip your toes in the pond and learn what the hosting game is all about. Regardless of the reason, HostGator understands that profit is the goal.
To that end, they have designed their reseller hosting program to maximize your earning potential. That starts with their rather well-done FAQ about what reseller hosting is to get you oriented. They cover the basics, explain why reseller hosting is popular and how you can use it to get some income going. Best of all, they lay out some important features a server should have and how their offering match up to this ideal.
Now, we’ll be going into which of their claims are true deeper into our review, but HostGator should be congratulated for being straightforward about their reseller program and fine-tuning things so that their customers can put money in their pockets.
HostGator Offers A Good Range Of Plans
This has always been one of HostGator’s standout features: they give you options when it comes to their service. Reseller plans come in three flavors: Aluminum, Copper, and Silver. All of the plans give you the ability to add unlimited domains, so the differences between them mainly come down to price and resource allotment.
- Aluminum: $19.95/month; 60GB Storage; 600GB Bandwidth
- Copper: $24.95/month; 90GB Storage; 900GB Bandwidth
- Silver: $24.95/month; 140GB Storage; 1400GB Bandwidth
What do you get with each plan? For the most part, you’ll receive many of the features that you’d get with any other HostGator offering. The WHM Control Panel allows you to monitor your server status, allocate available resources, and control other specific functions. cPanel allows you to access site statistics and integrate many third-party scripts.
You might be wondering why a solid control panel is important. A few things to note:
- cPanel is something of an industry standard, so more people will be able to jump on board without having to learn a completely new interface.
- The control panel allows you to fine-tune settings regarding your server, ensure that everything stays to your specifications and working at an optimal level.
- The fact that both you and your clients are using cPanel means that you’ll both have the same level of service and functionality, reducing hiccups that might come from operating disparate interfaces.
HostGator allows for a range of programming languages and database functions, including MySQL, CGI, PHP, and more. You’ll also get your pick of email setups, including IMAP and POP3, with SMTP. You can use a range of clients to access email, and even check mail via a mobile device. They’ve also got SPAM Assassin built-in to combat annoying messages.
HostGator Is Still Great For Newbies
You have to hand it to HostGator; they know how to get people through the door and keep them hanging around thanks to their simplicity. Signing up is a piece of cake. Just enter a few details, and you’re ready to rock. If you have limited web experience, it’s not a problem; they’ll guide you through processes that are beyond your level of expertise.
They also have a reseller startup guide to help you hit the ground running. It covers the basic functions you’ll need to perform to get your reseller business moving, including figuring out what resources you’ll need, changing your DNS, creating your packages, configuring client web space, and uploading sites. If you’re still stuck, you could always consult one of the many helpful tutorials that exist to guide the uninitiated to the promised land:
If you’re a newbie just getting into the web space, take one thing from our review: HostGator is specifically geared to easing you into difficult concepts slowly. That might be all you need right there to make a determination.
Some folks say HostGator’s support is wishy-washy. For sure, you can find examples from irate users who say that HostGator has let them down. They do, however, seem dedicated to setting things right, particularly when they feel that communication breakdown may have been the cause of whatever went wrong.
Take this exchange, for example. The user, “jollymons,” was not happy with how his experience went, and even called out founder Brent Oxley. If you scroll the thread, you’ll see that Oxley left a straightforward reply, and even extended an olive branch to try and clear things up. At the very least, HostGator makes an attempt to clear up issues with their customers.